Privacy policy

PRIVACY POLICY 

LUPO-BATERIE.PL ONLINE STORE

 

  1. GENERAL PROVISIONS 

    1. This Online Store Privacy Policy is for informational purposes only, meaning it does not constitute a source of obligations for Service Users or Customers of the Online Store. The Privacy Policy primarily contains rules regarding the processing of personal data by the Administrator in the Online Store, including the basis, purposes, and scope of personal data processing and the rights of data subjects, as well as information regarding the use of cookies and analytical tools in the Online Store. 

    2. The controller of personal data collected via the Online Store is Lupo spółka z ograniczoną odpowiedzialnością, conducting business activity under the name Lupo sp. z o.o., entered into the National Court Register, 7th Commercial Division in Poznań under the number: 0000397393, with: business address and address for service : ul. Strzeszyńska 30B, 60-479 Poznań, company registration address: Lupo sp. z o.o., ul. Szamarzewskiego 21/2, 60-514 Poznań, NIP 7811873240, REGON 301932624, e-mail address: sklep@lupo-baterie.pl, - hereinafter referred to as the " Controller " and being both the Service Provider of the Online Store and the Seller.

    3. Personal data in the Online Store are processed by the Controller in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter referred to as " GDPR " or " GDPR Regulation ". Official text of the GDPR: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679 

    4. Using the Online Store, including making purchases, is voluntary. Similarly, providing personal data by the Service User or Customer using the Online Store is voluntary, subject to two exceptions: (1) entering into contracts with the Controller – failure to provide the personal data required for the conclusion and performance of the Sales Agreement or the contract for the provision of Electronic Services with the Controller in the cases and to the extent indicated on the Online Store website and in the Online Store Terms and Conditions and this Privacy Policy will result in the inability to enter into the contract. Providing personal data is a contractual requirement in such a case, and if the data subject wishes to enter into a contract with the Controller, they are obligated to provide the required data. In each case, the scope of data required to conclude the contract is previously specified on the Online Store website and in the Online Store Terms and Conditions; (2) statutory obligations of the Administrator - providing personal data is a statutory requirement resulting from generally applicable legal provisions imposing on the Administrator the obligation to process personal data (e.g. processing data for the purpose of keeping tax or accounting books) and failure to provide them will prevent the Administrator from fulfilling these obligations. 

    5. The Controller takes special care to protect the interests of the persons whose personal data it processes, and in particular is responsible for and ensures that the data it collects are: (1) processed in accordance with the law; (2) collected for specified, legitimate purposes and not subject to further processing incompatible with these purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) stored in a form which allows identification of the persons to whom they relate, no longer than is necessary to achieve the purpose of processing, and (5) processed in a way that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures.

    6. Taking into account the nature, scope, context, and purposes of processing, as well as the risk of varying likelihood and severity of violations of the rights and freedoms of natural persons, the Controller implements appropriate technical and organizational measures to ensure that processing is carried out in accordance with this Regulation and to be able to demonstrate this. These measures are reviewed and updated as necessary. The Controller implements technical measures to prevent unauthorized access and modification of personal data transmitted electronically. 

    7. All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller , Online Store , Electronic Service ) should be understood in accordance with their definitions contained in the Online Store Regulations available on the Online Store website.

  2. BASICS OF DATA PROCESSING 

    1. The Controller is entitled to process personal data in cases where – and to the extent that – at least one of the following conditions is met: (1) the data subject has consented to the processing of his or her personal data for one or more specific purposes; (2) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract; (3) processing is necessary for compliance with a legal obligation to which the Controller is subject; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

    2. The processing of personal data by the Administrator always requires the existence of at least one of the grounds indicated in point 2.1 of the privacy policy. The specific grounds for processing the personal data of Service Users and Customers of the Online Store by the Administrator are indicated in the next point of the privacy policy – ​​in relation to the given purpose of personal data processing by the Administrator. 

  3. PURPOSE, BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE STORE 

    1. Each time, the purpose, basis, period, and recipient of personal data processed by the Controller result from actions taken by a given Service User or Customer in the Online Store or by the Controller. For example, if a Customer decides to make a purchase in the Online Store and chooses personal pickup of the purchased Product instead of courier delivery, their personal data will be processed for the purpose of fulfilling the concluded Sales Agreement, but will no longer be shared with the carrier carrying out shipments on behalf of the Controller.  

    2. The Administrator may process personal data within the Online Store for the following purposes, on the basis and during the periods indicated in the table below: 

 

Purpose of data processing

Legal basis for data processing

Data storage period

Execution of the Sales Agreement or the agreement for the provision of Electronic Services or taking action at the request of the data subject before concluding the above-mentioned agreements

Article 6(1)(b) of the GDPR (performance of a contract) - processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject before entering into a contract

The data is stored for the period necessary to execute, terminate or otherwise expire the concluded Sales Agreement or contract for the provision of Electronic Services. 

Direct marketing 

Article 6(1)(f) of the GDPR Regulation (legitimate interest of the controller) - processing is necessary for the purposes arising from the legitimate interests of the Controller - consisting in taking care of the interests and good image of the Controller, its Online Store and striving to sell Products

 

Data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activities. The limitation period is specified by law, in particular the Civil Code (the basic limitation period for claims related to business activities is three years, and for sales contracts, two years).

The controller may not process data for direct marketing purposes in the event of an effective objection in this respect by the data subject.

Marketing 

Article 6(1)(a) of the GDPR Regulation (consent) - the data subject has consented to the processing of his or her personal data for marketing purposes by the Controller

The data is stored until the data subject withdraws consent to further processing of his or her data for this purpose.

Expression of opinion by the Customer on the concluded Sales Agreement

Article 6(1)(a) of the GDPR Regulation - the data subject has consented to the processing of his or her personal data for the purpose of expressing an opinion

The data is stored until the data subject withdraws consent to further processing of his or her data for this purpose.

Bookkeeping

Article 6 paragraph 1 letter c) of the GDPR Regulation in connection with Article 74 paragraph 2 of the Accounting Act of 30 January 2018 (Journal of Laws of 2018, item 395) - processing is necessary to fulfil a legal obligation incumbent on the Controller;

The data is stored for the period required by law requiring the Controller to store accounting books (5 years, counted from the beginning of the year following the financial year to which the data relate).

Determining, pursuing or defending claims that may be raised by the Administrator or that may be raised against the Administrator 

Article 6(1)(f) of the GDPR Regulation (legitimate interest of the controller) - processing is necessary for the purposes of the legitimate interests of the Controller - consisting in establishing, pursuing or defending claims that may be raised by the Controller or that may be raised against the Controller

The data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for claims that may be brought against the Controller (the basic limitation period for claims against the Controller is six years).

Using the Online Store website and ensuring its proper functioning

Article 6(1)(f) of the GDPR Regulation (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests of the Controller – consisting in running and maintaining the Online Store website

Data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activities. The limitation period is specified by law, in particular the Civil Code (the basic limitation period for claims related to business activities is three years, and for sales contracts, two years).

Maintaining statistics and analyzing traffic in the Online Store

Article 6(1)(f) of the GDPR Regulation (legitimate interest of the Controller) – processing is necessary for the purposes of the legitimate interests of the Controller – consisting in keeping statistics and analysing traffic in the Online Store in order to improve the functioning of the Online Store and increase sales of Products

Data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activities. The limitation period is specified by law, in particular the Civil Code (the basic limitation period for claims related to business activities is three years, and for sales contracts, two years).

  1. RECIPIENTS OF DATA IN THE ONLINE STORE

    1. carriers / forwarders / courier brokers / entities operating the warehouse and/or the shipping process - in the case of a Customer who uses the Online Store to deliver the Product by post or courier, the Controller makes the collected personal data of the Customer available to the selected carrier, forwarder or intermediary carrying out shipments on behalf of the Controller, and if the shipment is from an external warehouse - to the entity operating the warehouse and/or the shipping process - to the extent necessary to complete the delivery of the Product to the Customer. 

    2. entities handling electronic payments or payment cards - in the case of a Customer who uses electronic payments or payment cards in the Online Store, the Administrator makes the collected personal data of the Customer available to the selected entity handling the above payments in the Online Store at the request of the Administrator to the extent necessary to process the payment made by the Customer. 

    3. lending entities/lessors - in the case of a Customer who uses the installment payment or leasing payment method in the Online Store, the Administrator makes the collected personal data of the Customer available to the selected lender or lessor handling the above payments in the Online Store at the request of the Administrator to the extent necessary to process the payment made by the Customer.

    4. opinion survey system providers - in the case of a Customer who has agreed to express an opinion on the concluded Sales Agreement, the Administrator makes the collected personal data of the Customer available to the selected entity providing the opinion survey system for concluded Sales Agreements in the Online Store at the request of the Administrator to the extent necessary for the Customer to express an opinion using the opinion survey system. 

    5. service providers supplying the Controller with technical, IT and organizational solutions enabling the Controller to conduct business activities, including the Online Store and the Electronic Services provided via it (in particular, suppliers of computer software for running the Online Store, e-mail and hosting providers, and suppliers of software for managing the company and providing technical support to the Controller) - the Controller makes the collected personal data of the Customer available to a selected supplier acting on its behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.

    6. providers of accounting, legal and advisory services providing the Controller with accounting, legal or advisory support (in particular an accounting office, law firm or debt collection company) – the Controller makes the collected personal data of the Client available to a selected provider acting on its behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.

    7. providers of social plugins, scripts and other similar tools placed on the Online Store website that enable the browser of the person visiting the Online Store website to download content from the providers of the said plugins (e.g. logging in using social networking site login details) and to transfer the visitor’s personal data to these providers for this purpose, including: 

    1. For the proper functioning of the Online Store, including the execution of concluded Sales Agreements, the Controller must use the services of external entities (such as a software provider, courier, or payment processor). The Controller only uses the services of processors who provide sufficient guarantees to implement appropriate technical and organizational measures so that the processing meets the requirements of the GDPR and protects the rights of data subjects. 

    2. The Controller does not transfer data in every case, and not to all recipients or categories of recipients indicated in the privacy policy. The Controller transfers data only when it is necessary to fulfill a given personal data processing purpose and only to the extent necessary to fulfill that purpose. For example, if the Customer uses personal pickup, their data will not be transferred to a carrier cooperating with the Controller. 

    3. The personal data of Service Users and Customers of the Online Store may be transferred to the following recipients or categories of recipients: 

 

  1. PROFILING IN AN ONLINE STORE

    1. The GDPR imposes on the Controller an obligation to provide information about automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the GDPR, and – at least in these cases – meaningful information about the principles underlying such decision-making, as well as the significance and anticipated consequences of such processing for the data subject. With this in mind, the Controller provides information regarding possible profiling in this section of the privacy policy. 

    2. The Administrator may use profiling in the Online Store for direct marketing purposes, but the decisions made based on it by the Administrator do not concern the conclusion or refusal to conclude a Sales Agreement or the ability to use Electronic Services in the Online Store. The effect of using profiling in the Online Store may be, for example, granting a discount, sending a discount code, reminding about unfinished purchases, sending a Product suggestion that may suit the individual's interests or preferences, or offering better terms compared to the Online Store's standard offer. Despite profiling, the individual freely decides whether to use the discount or better terms received and make a purchase in the Online Store.

    3. Profiling in the Online Store involves the automatic analysis or prediction of a person's behavior on the Online Store website, for example, by adding a specific Product to the shopping cart, viewing a specific Product page in the Online Store, or by analyzing previous purchase history in the Online Store. The condition for such profiling is that the Administrator has the personal data of the individual in question so that it can then send them, for example, a discount code. 

    4. The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or significantly affects him or her in a similar manner.

  2. RIGHTS OF THE DATA SUBJECT 

    1. Right of access, rectification, restriction, erasure, or transfer – the data subject has the right to request from the Controller access to their personal data, rectification, erasure ("right to be forgotten"), or restriction of processing, and has the right to object to processing, as well as the right to transfer their data. Detailed conditions for exercising the above-mentioned rights are set out in Articles 15-21 of the GDPR. 

    2. The right to withdraw consent at any time – a person whose data is processed by the Controller on the basis of expressed consent (pursuant to Article 6 paragraph 1 letter a) or Article 9 paragraph 2 letter a) of the GDPR Regulation) has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

    3. The right to lodge a complaint with a supervisory authority – an individual whose data is processed by the Controller has the right to lodge a complaint with a supervisory authority in the manner and procedure specified in the provisions of the GDPR and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Personal Data Protection Office. 

    4. Right to object - a data subject has the right to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them based on Article 6(1)(e) (public interest or task) or (f) (legitimate interest of the controller), including profiling based on these provisions. In such a case, the controller is no longer permitted to process the personal data unless they demonstrate compelling legitimate grounds for processing that override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.

    5. Right to object to direct marketing - if personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of his or her personal data for such marketing purposes, including profiling, to the extent that the processing is related to such direct marketing.

    6. In order to exercise the rights referred to in this point of the privacy policy, you can contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator's address indicated at the beginning of the privacy policy or using the contact form available on the Online Store website. 

  3. COOKIES IN THE ONLINE STORE AND ANALYTICS

    1. Cookies are small pieces of information in the form of text files, sent by the server and stored on the website visitor's side (e.g., on the hard drive of a computer, laptop, or smartphone's memory card – depending on the device the visitor uses to visit our Online Store). Detailed information about cookies, as well as the history of their creation, can be found here: https://pl.wikipedia.org/wiki/HTTP_cookie.

    2. Cookies that may be sent by the Online Store website can be divided into different types, according to the following criteria:

Due to their supplier : 

  1. own (created by the Administrator's Online Store website) and 

  2. belonging to third parties/entities (other than the Administrator)

Due to their storage period on the device of the person visiting the Online Store website : 

  1. session (stored until you log out of the Online Store or close your web browser) and 

  2. persistent (stored for a specified period of time, defined by the parameters of each file or until manually deleted)

Due to the purpose of their use : 

  1. necessary (enabling the proper functioning of the Online Store website), 

  2. functional/preferential (enabling customization of the Online Store website to the preferences of the website visitor), 

  3. analytical and performance (collecting information on how the Online Store website is used), 

  4. marketing, advertising and social media (collecting information about the person visiting the Online Store website in order to display personalized advertisements to that person and conduct other marketing activities, including on websites separate from the Online Store website, such as social networking sites)

  1. The Administrator may process data contained in Cookies when visitors use the Online Store website for the following specific purposes:

The purposes of using cookies in the Administrator's Online Store

identifying Service Users as logged in to the Online Store and showing that they are logged in (essential cookies)

remembering Products added to the cart to place an Order (essential cookies)

remembering data from completed Order Forms, surveys or login details to the Online Store (necessary and/or functional/preference Cookies)

adapting the content of the Online Store website to the individual preferences of the Service User (e.g. regarding colors, font size, page layout) and optimizing the use of the Online Store websites (functional/preference cookies)

keeping anonymous statistics showing how the Online Store website is used (statistical cookies)

remarketing, i.e. research on the behaviour of visitors to the Online Store through anonymous analysis of their activities (e.g. repeated visits to specific pages, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites in the advertising network of Google Ireland Ltd. and Facebook, i.e. Meta Platforms Ireland Ltd. (marketing Cookies (marketing, advertising and social media Cookies))

  1. You can check in the most popular web browsers which Cookies (including the period of operation of Cookies and their provider) are being sent at a given moment by the Online Store website in the following way:

In Chrome : (1) in the address bar, click the lock icon on the left, (2) go to the "Cookies" tab.

In Firefox : (1) in the address bar, click the shield icon on the left, (2) go to the "Allowed" or "Blocked" tab, (3) click the "Cross-site tracking cookies," "Social media trackers," or "Content with trackers" box

In Internet Explorer : (1) click the "Tools" menu, (2) go to the "Internet Options" tab, (3) go to the "General" tab, (4) go to the "Settings" tab, (5) click the "View files" box

In the Opera browser : (1) in the address bar, click the lock icon on the left, (2) go to the "Cookies" tab.

in Safari : (1) click the "Preferences" menu, (2) go to the "Privacy" tab, (3) click the "Manage website data" box

Regardless of the browser, using tools available, for example, on the website : https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/

  1. By default, most web browsers accept cookies by default. Everyone can specify the terms of use of cookies through their own web browser settings. This means, for example, that you can partially restrict (e.g., temporarily) or completely disable the ability to save cookies. However, this may affect some of the Online Store's functionalities (for example, it may be impossible to complete the ordering process via the Order Form due to the Products not being saved in the shopping cart during subsequent steps of the ordering process).

  2. Your web browser's cookie settings are important for consenting to the use of cookies by our Online Store. In accordance with the law, such consent can also be expressed through your web browser settings. Detailed information on changing cookie settings and deleting cookies in the most popular web browsers is available in your browser's help section and on the following websites (just click the appropriate link):

in Chrome 

in Firefox

in Internet Explorer 

in the Opera browser 

in the Safari browser

in the Microsoft Edge browser

  1. The Administrator may use Google Analytics and Universal Analytics services in the Online Store, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). These services help the Administrator compile statistics and analyze traffic on the Online Store. The collected data is processed as part of the above services to generate statistics that help administer the Online Store and analyze traffic on the Online Store. This data is aggregated. By using the above services in the Online Store, the Administrator collects data such as the sources and means of acquiring visitors to the Online Store, their behavior on the Online Store website, information about the devices and browsers they use to visit the site, IP address and domain, geographic data, demographic data (age, gender), and interests.

  2. It is possible for a given person to easily block the provision of information about their activity on the Online Store website to Google Analytics – for this purpose, you can, for example, install a browser add-on provided by Google Ireland Ltd., available here: https://tools.google.com/dlpage/gaoptout?hl=pl. 

  3. In connection with the possibility of the Administrator using advertising and analytical services provided by Google Ireland Ltd. in the Online Store, the Administrator indicates that full information on the principles of processing data of persons visiting the Online Store (including information saved in Cookies) by Google Ireland Ltd. can be found in the privacy policy of Google services available at the following Internet address: https://policies.google.com/technologies/partner-sites.

  1. FINAL PROVISIONS

    1. The Online Store may contain links to other websites. The Administrator encourages users to review the privacy policies posted there after visiting other websites. This privacy policy applies only to the Administrator's Online Store.

Cookies and related technologies enable the proper functioning of the website and help us tailor our offerings to your needs. You can accept the use of all these files and proceed to the store. Information on how we collect data can be found in the Privacy Policy section.

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